Ask the Elf OYOY Living Design

Prompt shipping and expert packing

We offer a wide range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse employees will pack each item according to our strict specifications. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers each day in different countries. This shows our commitment to becoming the biggest online retailer in the world. Warehouses and distribution centres can be found in Europe and the USA.

Note: Orders that contain more than one product are assigned a particular processing period dependent on the particular item.

Before shipping Our team will conduct an exhaustive inspection of the items you purchased. The majority of orders will be sent within 48 hours. The delivery estimate is 3 to 7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. The actual stock can be changed at any time. You may not receive your order after it has been placed.

Our policy lasts thirty days. If it's been more than 30 days since the date you purchased your item We're sorry to say that we can't offer you a complete refund or exchange.

The item must not be in use and must be in the original packaging. It must also be returned in the original packaging.